BLACK FRIDAY & CHRISTMAS

Firstly the biggest thank you for shopping with us over Black Friday & the Christmas period. As a small business this means everything to us. All the details you need about Black Friday & Christmas can be found below, please read carefully.

Our Black Friday sale will run from 21/11/25 until 01/12/25

  • We are offering up to 50% off products on our website (excluding all marketplace items & those without automatic discounts)

  • These discounts will be the highest they will be be until the next Black Friday in 2026.

  • No code is required, all available discounts will be visibly shown in each product category and items.

  • Any order including posing shoes will receive a FREE gift*. Find out what that gift is here. IMPORTANT: you MUST add the gift to your cart before completing your order. *While stocks last, one free gift per order regardless of how many heels are ordered.

  • If you return an item that is able to be returned (i.e. posing heels) please note we will be unable to price match after the sale has finished.

  • Discounts will be varied across all product categories and items.

  • Please kindly note that we will not be able to extend the sale once this period is over under any circumstances.

  • If you place an order, then decide to place another order later, we will not be able to combine orders.

  • If you place an order i.e. 1 x Pleaser or TSF Pre-Order heel, jewellery, and a personalised robe for example, your order will be shipped all together. If you wish for your other items to be sent out earlier we would kindly ask for additional payment to cover postage, and this can be done for you.

  • Our return processes are still the same, unless your order is a gift for someone this year.

  • For full details regarding this, including what is available to return and what isn’t please head to www.kompak.store/returns

Christmas Information: receive a FREE Christmas Mug on any order over £60 (from 1st Dec - 23rd Dec)

  • We advise our international customers to order at the start of December to avoid any delays to their order arriving during this busy sales period.

  • For UK customers, if you wish for your order to arrive in time for Christmas, please do this before 1PM @ Friday 19th December and select DPD Next Day Delivery during checkout.

  • Last date to receive new orders for processing – Tuesday 23rd December by 12pm.

  • Our fulfilment centre will be closed - 24th December 2025 – 1st January 2026

  • First shipping date after Christmas – 5th January 2026

  • If your order is a gift for someone i.e. Christmas this year, our returns policy still remains the same. This means that you can receive a refund if you have sent the order back to us within 14 days for UK orders & 21 days for International orders.

    HOWEVER

    If your order is returned before 1st January 2026 (outside of the 14/21 day refund timeframe), we will be able to offer you store credit on the site. Please note the usual postage charges will still need to be taken from the original amount due to not being able to do free returns.

    Store credit only applies if you have stated it is a gift upon checkout. This is clearly stated when you have to select either ‘Yes’ or ‘No’ to the question ‘Is this is gift for someone this year?’.'

    The last shipping dates are current recommendations by the couriers and are not guaranteed delivery dates. As we know, December is a very busy time of year and the couriers can often experience delays in their network, however as always, we will continue to process & ship your orders as quickly as possible.